What does Anna actually read and store when I connect Gmail and Calendar?

Anna reads your email and calendar so it can turn them into tasks, reminders, and briefings. To do that it reads the full message, then keeps mainly the useful details it pulls out, like a due date, a task, or who is involved, along with anything you ask it to remember. The raw email text is held only briefly while it is processed and is then removed automatically. Anna only reads your Gmail and Calendar. It never edits or deletes anything in them, and it only creates or changes a calendar event when you ask it to.

How long do you keep my data?

We try to keep as little as we can for as long as it is genuinely useful, and we clean up the rest automatically. Today that means the raw copies of your incoming emails and messages are deleted within about two weeks, and files you send, like photos or PDFs, within about three days. The useful things Anna builds for you, such as your tasks, calendar, saved preferences, and your chat history with Anna, stay while your account is active so the assistant keeps working for you. To be straight with you: these timeframes are how we run things today and how we intend to keep running them. We may adjust the exact windows over time, but always in the same spirit of holding on to what helps you and letting go of the rest.

What happens to my data when I delete my account, or disconnect an integration?

Deleting your account from Settings removes your data from our database and revokes Anna's access to your connected accounts. We keep only a small record that the deletion happened, plus your past invoices for accounting. Disconnecting a single integration is different: it stops Anna from reading that source going forward and removes the stored connection (for Google, that includes our local copy of your calendar), but anything Anna already saved for you, like a task or a preference, stays until you remove it or delete your account. If you want everything gone, deleting your account is the clean sweep.

Do you have security certifications like SOC 2?

Anna has passed Google's CASA (Cloud Application Security Assessment), an independent third-party audit that Google requires before an app can access your Gmail or Calendar. We are not separately SOC 2 certified as a company yet, though our team has built and run software under SOC 2 requirements and we operate Anna on that same footing. Anna also runs on Google Cloud, whose infrastructure carries its own SOC 2 and ISO 27001 attestations. If a formal SOC 2 report matters for your decision, just ask and we will tell you exactly where we are.

Do you support two-factor authentication?

You sign in to Anna with your Google account, so turning on two-factor authentication in Google protects your Anna login as well, since it is the same front door. We do not add a separate second factor of our own today, and enabling 2FA on your Google account is the strongest way to secure access.

What happens to my data if Anna is acquired or shuts down?

If our company is ever part of a merger, acquisition, or sale, your information could transfer to the new owner as part of that transaction, and it would remain covered by the commitments in our privacy policy. A full wind-down is not something we have spelled out in fine detail yet, so if that specific scenario matters to you, reach out and we will give you a straight answer rather than a vague one.

Before Anna sends an email for me, do I get to approve it?

Yes, always. Sending email is switched off by default. The first time you ask Anna to send something it asks for a one-time go-ahead, and even after that it shows you the full draft and waits for your reply before anything goes to another person. There is no mode that lets Anna email people on your behalf without showing you first, and you can switch the ability back off whenever you like.

Guide

Your family's data, answered

The security and privacy questions people ask us most before connecting their email, calendar, and messages, with honest answers.

Anna handles some of the most personal parts of your family's life: your inbox, your calendar, the messages that carry your week. So it is completely fair to want to know exactly what happens to that data before you connect it. We get these questions often, and rather than answer them one email at a time, we wanted to put the honest answers in one place.

This is that place. No marketing gloss, no dodging the awkward parts. Where something is genuinely a work in progress, we say so. If you have a question we did not cover here, our security overview and privacy policy go deeper, and you can always reach out.

The questions we get most

The short version of how we think about it

Anna reads a lot so it can be genuinely useful, keeps little beyond the details that help you, deletes the raw material on a schedule, keeps every household's data walled off from every other, never sells it or trains public models on it, and always asks before it acts on your behalf.

The formal versions

Everything above is written in plain language on purpose. If you want the full, precise commitments, the privacy policy is the authoritative document, and the security overview walks through how we protect your data at each layer. If your family's situation raises a question neither one answers, we would genuinely rather hear from you than have you guess: get in touch.

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Still have a question about your data?

We are a small team and we take this seriously. If there is anything about how we handle your family's data that you want to understand before you connect it, we would love to hear from you.

Get in touch

By The Anna TeamPublished July 17, 20266 min read

Guide

Your family's data, answered

The security and privacy questions people ask us most before connecting their email, calendar, and messages, with honest answers.

The questions we get most

The short version of how we think about it

The formal versions

Keep reading

guide

Is Agentic Parenting Safe? Trust, Privacy, and What Parents Actually Control

An honest look at what makes an AI assistant that acts on your behalf safe, and what to demand before you trust one.

guide

What Is Agentic Parenting?

The shift from AI that advises to AI that acts, and what that means for a family.

Still have a question about your data?

We are a small team and we take this seriously. If there is anything about how we handle your family's data that you want to understand before you connect it, we would love to hear from you.

Get in touch

By The Anna TeamPublished July 17, 20266 min read