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Support

We're here to help

Whether you need a quick answer or something more hands-on, we've got you covered.

Ask Anna

Anna can answer most questions about how things work, your account, and your integrations. Just ask her via chat in the app or over SMS.

Open Anna

Email us

We're always happy to help over email. Send us a message and we'll get back to you within 24 hours.

support@hianna.ai

What we can help with

Whether it's a quick question or something more involved, we're happy to assist. Here are some of the most common things families reach out about.

Account and setup

Help getting started, managing your account settings, and updating your profile.

Integrations

Connecting and troubleshooting WhatsApp, Gmail, and Google Calendar.

Billing

Questions about plans, payments, free trials, invoices, and subscriptions.

Technical issues

Bug reports, performance problems, or anything not working as expected.

Privacy and data

Data requests, account deletion, and how we handle your information.

Feedback

Ideas and suggestions for how Anna could work better for your family.

Ready to lighten the load?

From scattered thoughts to organized calm. Let Anna help you reclaim your peace of mind and be more present with your family.

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Or try on the web

Get Anna's help for free for 2 weeks. No credit card required.

AnnaAnna

Your family's personal assistant

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Skills

  • School emails to calendar
  • Share a family calendar
  • Track party RSVPs
  • Meal plan for the week
  • Track school pickup
  • Class parents group chat
  • Plan a birthday party
  • Fill out school forms
  • See all skills
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